Head of Operations - South West Europe (m/f/d)

Shaping the age of using technology – sustainably, globally, together.

As a leading global technology2use® company, we develop, finance, and manage customized technology usage models for companies across all sectors for IT, industrial, and healthcare equipment. With around 1,700 colleagues in more than 30 countries worldwide, we manage the entire technology lifecycle – independently, with customized solutions, and over 45 years of experience. At CHG-MERIDIAN, you can expect international collaboration and individual development opportunities. Join our international team. It's about you!

Role Purpose:

As Head of Operations, South West Europe, you will lead and align operations across six international markets - Spain, Italy, France, the UK, the Netherlands and Belgium. Based in Barcelona, you will drive operational excellence, regional collaboration and continuous improvement while partnering with senior business leaders to deliver scalable, high-performing operations that support sustainable business growth.

Key Responsibilities:

• Lead the operational alignment and execution across six South West Europe markets, ensuring consistent standards, governance and performance

• Partner with senior stakeholders, including VP, EVP and Board-level leaders, to shape operational strategy and drive regional priorities

• Lead and develop large international Operations teams, fostering a high-performance culture focused on engagement, collaboration and continuous improvement

• Drive operational transformation through process optimization, innovation and the implementation of scalable solutions across people, processes and systems

• Define and monitor regional KPIs, identify improvement opportunities and ensure operational excellence across all markets

• Build strong partnerships with local leadership teams to balance regional consistency with local business needs

What You Need in This Role to Succeed:

• Extensive leadership experience managing international Operations or Shared Services organizations across multiple countries

• Proven success leading large, geographically dispersed teams of 100+ employees with a strong focus on employee engagement and development

• Exceptional stakeholder management skills with experience influencing and presenting at VP, EVP and Board level

• Demonstrated track record of leading operational transformation and delivering measurable improvements across people, processes and technology

• Strong strategic, analytical and change management capabilities combined with a hands-on execution mindset

• Business fluent in English; additional European languages are an advantage

• Willingness to travel across the South West Europe region as required

What we offer:

• Flexible working hours and a hybrid work model
• Grow through tailored training in social, methodological, technical, and leadership skills
• Stay connected with the latest-generation mobile devices
• Benefit from corporate health management, Global Health Week, and mental well-being initiatives
• Take part in sports challenges, wellness activities, and team events
• Work from inspiring locations with our workation opportunities
• Make an impact through social responsibility projects and our CARE initiatives

Let’s shape the future together. We look forward to receiving your application.

Your contact for this position is: Kathrin Seliger

Our Diversity, Equity, Inclusion, and Belonging Commitment: CHG-MERIDIAN embraces individuals from all backgrounds and perspectives to create a welcoming and collaborative workplace. We are committed to providing equal opportunities to foster a work environment free from discrimination and harassment. All individuals are treated with fairness, respect, equality, and dignity. We provide and promote an inclusive workplace where diversity is valued, and all social and cultural backgrounds are embraced. Our commitment to diversity and inclusion guides every stage of our recruitment process.